Saturday, March 9, 2013

Are You An Overhead Crane Owner / User?

Maintenance advise for Overhead Crane Owners

We would like to learn more of your stories, issues, problems that you might have faced now or in the recent past related to the maintenance of your equipment.  This will be an open forum for equipment owners and end users voice their thoughts about things like:

  • Preventative Maintenance
  • Equipment Brands
  • Where to get the lowest prices for spare parts.
  • How to spend less on maintenance  
 etc...

As the moderator I will reply to your posts and give you some guidance to solve you specific maintenance problems.

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Article by:  Bill Hallett, President and expert in Overhead Cranes.



Bill specializes in implementation of true preventative maintenance programs for crane owners and is also  an overhead crane maintenance and parts specialist for over 16 years.  Bill has also created his very own Maintenance Optimization software for overhead cranes called :MHEControl
MHEControl
 

True Preventative Maintenance

True Preventative Maintenance (TPM)

What is preventative / preventive maintenance?

By definition Preventative Maintenance is method of conducting repairs by outside or in-house maintenance personnel with the sole purpose of maintaining equipment in safe operating condition by providing a systematic plan involving detection of defects through use of inspections that also include adjustments, lubrication, cleaning, minor repairs and resetting of parts or components to manufacturers original specifications. By utilizing the inspection information to preform planned repairs to prevent further failures from occurring. 

The Problem with the Preventative Maintenance Term (PM)

The Problem with the Preventative Maintenance term is that in the real world especially in the world of maintenance service providers and the service repair industry, maintenance contractors don't practice what they preach necessarily. 

What I really mean by this is that service providers will promise to provide an inspection that will include small maintenance, repairs, adjustments, cleaning, lubrication, etc... but often don't actually execute this "prevention" portion of the work!  Often times it is intentional not to address the items during inspection so that the anticipated break downs will occur, thus benefiting the service company for billable hours, parts and business opportunities for the service companies to keep the cash machine rolling.

Disagree?  Some equipment owners might disagree with what I just said but ask youreself this one question:  "Is the same company that performs the inspections also doing the service work after the inspections?  Then here lies the problem.

80-90% of the service providers who perform the inspections are awarded the repair work after the inspections are finished.  As a former sales representative for overhead crane service providers who was told to go mainly after the inspection business opportunities so that the service company can look for other repairs to do, I always felt that it was a direct conflict of interest.  In fact some service providers will give the inspections away on cost but make it up on the repairs later.  This is not how preventative maintenance should be used against the equipment owners. 

True Preventative Maintenance is Trackable and Monitored Maintenance

The only way to ensure that you as an equipment owner will get the best dollar value for the repairs on your equipment is to keep track of all maintenance records for starters.  This extremely valuable information is what the service companies use to identify short term problems, medium term problems and long term problems in order to plan for future service work.

Equipment owner must also understand, learn and be open minded enough to see that there is ways to control maintenance better and that is with a sound Maintenance Optimization Strategy

Know and Understand the Maintenance Service Industry

In this day and age the more successful companies that own overhead cranes, hoists, fork-lifting equipment and many other Material Handling Equipment (MHE) types will learn, adapt and implement methods to beat "the grip the service providers have" on information control as it relates to maintenance.  

 The better you keep track and understand your maintenance the less likely your service provider will be able to hide information and keep you in the dark when it comes to preventative maintenance issues.

What Equipment Manufacturers and Service Companies are saying?

After I spent years in business, promoting and presented my philosophy and software products like  MHEControl.com to various companies many overhead crane manufacturers and service providers have said to me:

 "Bill we count on our customers to have break downs that's how we make money!"

This notion of allowing equipment owners to have anticipated or expected break downs so that service companies can simply make more money is totally unacceptable! 

Inclosing there would be no need for writing this article in the first place if the service industry would hold true to what they said and delivered a preventative maintenance promises and better yet there would be no need to come up with another term to define something that is more accurate or having a more truthful term such as "True Preventative Maintenance."

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Article by:  Bill Hallett, President and expert in Overhead Cranes.


Bill specializes in implemention of true preventative maintenance programs for crane owners and is also  an overhead crane maintenance and parts specialist for over 16 years.  Bill has also created his very own Maintenance Optimization software for overhead cranes called:MHEControl
MHEControl

Monday, August 13, 2012

What is the Difference Between Crane Manufacturers and Crane Builders

Crane Manufacturers vs. Crane Builders

I decided to write this article to help overhead crane owners to understand what the main differences are between "Crane Manufacturers and Crane Builders?"

Let's look at the first Crane Manufacturers to get a better understanding.

Crane Manufacturers

Crane manufacturers are typically companies that not only assemble all the crane components (as seen in the image)  but are also involved in the manufacturing of their own major components such as the hoist, trolley, motors, gear-reducers, hook block components and in some cases the electrification systems mainly festooning.  

The industrial term often used and referred to as: Original Equipment Manufactured (OEM) are really the Crane Manufacturers.  Where all engineered parts are designed by engineers that work for the OEM and have part drawings as well as a bill of materials of the listed parts that came original on the crane.  Crane drawings have a reference number which in most cases is the serial number printed largely on bridge or mast of the crane.

If the OEM did not make the product or component, chances are they have set up a name label branding business deal and unless you know anything about that product you would never know who actually made the product.  

C - CLASS (less robust)
A - CLASS (heavier duty)
Both radios made from the same manufacturer but has different classes.  The  yellow one (TOP) will break more often than the orange one (right).  Yes they have similar parts!

A good example is radio controls and a company like Konecranes DOES NOT make their own radio controls but have it branded with Konecranes logos on it.  Be careful! Since some branded products can have a less class in quality design than other classes too with different brands that are made by the same manufacturer.  In my opinion this is an unethical business approach.

Unfortunately, Crane OEMs have in the last 10 years have been making less robust hoists, motors and gearboxes and have strayed away from building good long lasting quality components for the hoist, trolley and motor drives.  Where things were built better in the past and today's crane OEMs have now become more interested making weaker products (like hoists) and more interested in selling more parts since the equipment doesn't last as long as it used to.  So what does this mean?  Crane companies in my view are really parts companies disguised as crane manufacturers.

Lately, many companies that use cranes are becoming more aware of this phenomenon and looking to obtain older discontinued equipment for their own manufacturing operations.  This is causing a huge increase of demand in the used crane and hoist market for various crane, hoist, trolley product models.

Crane Builders

The main difference and most important difference when comparing the crane builders to crane manufacturers is that the crane builder is just an assembler of other OEMs products and more importantly WILL NOT manufacture the hoist, trolley, motors, gear-reducers and hook blocks as well as the other mechanical and electrical components.

When dealing with a crane builder and acquiring one of their cranes, the disadvantage and problem is that these types of companies will work very hard in setting up exclusive business supply deals with suppliers of hoists, motors, electrical components and so forth. This situation makes it extremely difficult to obtain these items from other sources than the crane builders. 

This inherent problem will make an owner of such a crane to be too dependent on the crane builder to supply the parts and the crane builder company will take advantage of this exclusivity by over-charging too much on the cost of acquiring the parts.

One example of this is the Kuli hoist manufacturing company from Germany where if you purchase this type of hoist there is only one place in North America where you can buy the parts and the hoist distributor can and will charge whatever they want for the parts.  And don't try to contact the OEM's email or phone directly they won't help you!  Please do not fall into this trap before it happens.

Crane builders in some case will remove or put false name plate information on the crane and it's components as to cover-up the real or true information.  I have been called to provide consulting many times in this area to uncover what the parts are for various components with missing name plates.  It is difficult to do but it can be done (good news).

What can crane owners do then?

Here is a list of tips you can consider when deciding to buy your crane from an OEM or a Builder:
  • Research all the OEM companies that affect all the areas of the crane and find out what their supply rules are? 
    • How can you source your own parts?
    • Which avenues you can use to supply your own parts?
    • What information will the crane providers give you related to your crane?
  • DO NOT BUY EQUIPMENT WHERE PARTS ONLY COME FROM ONE SOURCE!
    • I cannot stress how important this point is any stronger.
    • Both crane manufacturers and crane builders are guilty of forcing this on their customers.  Trapping the customer for years in over paying for parts. There are many ways to not becoming trapped.
  • Consult with an expert before you make your final decision on which crane to buy.
    • If you don't know the inside rules of the crane industry you will end up being taken advantage of for years to come.
  • Don't buy a crane where only one crane service company only knows how to fix it!
    • As equipment becomes more high-tech less.
If you have any questions related to this article contact MHE Control Systems today.

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Article by:  Bill Hallett, President and expert in Overhead Cranes.


Bill specializes in implemention of true preventative maintenance programs for crane owners and is also  an overhead crane maintenance and parts specialist for over 16 years.  Bill has also created his very own Maintenance Optimization software for overhead cranes called:MHEControl
MHEControl

Friday, October 7, 2011

How to save money on overhead crane maintenance

 
A Guide for $aving Money on
Overhead Crane Maintenance

Most of crane maintenance costs are associated with the idea of mainly labour and parts.

These two added together account for approximately 75% to 80% of the total cost associated with crane maintenance and the balance or the remaining 25% or 20% is left for new or used equipment in the process of addressing crane maintenance issues.  In other words it doesn't become cost effective to fix the crane, its better to replace it.

The best way to save money on crane maintain is to understand how the problems and break-downs occur by tracking the information and knowing what things cost.  When I mean things I mean hours, parts, service travel time, labour premiums shipping costs and so forth.  None of these types of costs add any value to your operations.

Whether you hire and outside crane service company to install your parts and essentially "outsource" your crane maintenance or complete your crane maintenance in-house all these costs associated with your overhead cranes are important to understand and keep track of, especially if you are a crane owner who wants to save money and reduce your liability risk.

Many crane owners these days are being forced to become very knowledgeable about their equipment  because of economic downturns, increased government pressure for health and safety purposes.  So hear are some good tips you can uses as a standard for improvement for your crane maintenance:

Useful Tips to Save Money on Crane Maintenance

These few tips are considered to be the most important.  Keep in mind there are many more as well.

1.  Log all equipment failures, defects or break-down occurrences (besides your inspection reports)

Understanding why things break is the first step to a true preventative maintenance and optimized maintenance program for your cranes and organization.  Crane service companies have used this understanding of failures as a means of making money and aiding equipment manufacturers in the process of building new equipment.

2.  Separate all costs into categories such as parts, labour, travel, etc...

Not knowing the individual cost items will prevent you from making key important and better decisions to allow you to save money.  Establish a method of keeping track of all your costs, you will be surprised to learn why and where your money is going.

3.  Always keep track of problems on a per crane basis

Some crane owners will experience more repairs on one crane than another in their manufacturing facility or place of business.  Even if you have two cranes that are identical doing similar functions from a lifting application point of view tracking equipment individually will highlight problems but also give you more power when you implement a "True Preventative Maintenance Program," for each crane you own.

4.  Always use OEM parts or better than OEM parts for your cranes.

The first point means use original parts for your cranes and not re-manufacturered or copied parts.  This is really hard for crane owners and their plant managers to prevent this practice of crane maintenance or to catch it.  

Many service companies intentionally will supply fake parts to save money on parts costs at the same time receive more service calls.  The second point is a little tricky, you need a crane parts expert to understand what "better then OEM really means." Remember crane and hoist equipment manufacturers don't always supply the best part and they will never tell you which ones are better. 

5.  Proper Number and Type of Crane Inspections - Annual Crane Inspections (reactive maintenance)

75-80% of all crane owners only conduct or perform overhead crane and hoist inspections to comply with the government health and safety laws and regulations once per year or annually.  In some places the law is twice per year.  

Always remember annual crane inspections year after year will always cost you more on crane maintenance over time.  Crane inspections should be done according to usage and use application within your facility and can be certainly be implemented and can change year to year depending on the manufacturing production environment.  This is why the points previously state above are important are important to remember.

6.  Establish a Crane Service History

This points back to point #1 above.  The more information you have on your cranes from a maintenance point of view the more control over your costs you will have.  Ask yourself one simple question:  "Who would you prefer to know more about your cranes? You and your employees or the crane service company or the crane manufacturer?"

Of course there are more tips and ways to come up with a complete strategy of cost control measures but if you follow these small steps you will be in the top class of crane owners who will have complete control over crane maintenance.  Not only will you save money on maintenance but you will enjoy an increased level of crane and plant safety.

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Article by:  Bill Hallett, President and expert in Overhead Cranes.


Bill specializes in implemention of true preventative maintenance programs for crane owners and is also  an overhead crane maintenance and parts specialist for over 16 years.  Bill has also created his very own Maintenance Optimization software for overhead cranes called:MHEControl
MHEControl

  



Tuesday, July 6, 2010

Welcome to MHE Control Systems' Official Blog

This the official blog for MHE Control Systems, Inc.

We would like to here from you on any concerns, questions and relative information related to the Material Handling Equipment (MHE) Industry that include various types of lifting equipment within the MHE industry.

Equipment such as:

Electric Chain Hoists
Electric Wire Rope Hoists
Elevators
Fork Lifting Equipment
Man-Lifts
Mobile Cranes
Overhead Cranes
Port Cranes
Tower Cranes
Work Station Crane Hoist Systems

We would like to hear from the end users or equipment owners how they feel about the equipment they owners have acquired, how they feel about service companies that service the equipment mentioned above or how they have reduced there maintenance costs or other topics not mentioned.

Goal: To help all MHE owners obtain the information from other MHE owners. MHE Control Systems will help to facilitate the information as a neutral party (not representing any Original Equipment Manufacturer (OEM) or Service Provider (SP).